Prism Optical Chicago COVID-19 Statement                                                        Updated: February 3, 2021

The new variant of COVID-19 is more contagious with less virus needed for infection. Face masks MUST COVER THE NOSE AND THE MOUTH at all times in the store.

As knowledge of COVID-19 continues to evolve and make an impact, the health and well-being of our employees and our patients remains our top priority. Even as vaccines begin to be distributed, we will continue to monitor the daily changes, as well as the recommendations of government officials and local entities.

At this time Prism Optical Chicago is only open by appointment. We know that your vision is important so if you’re running low on contact lenses or you’ve lost or broken your glasses we are here to help, just call, email or text to set up your appointment. Our one on one appointments mean we are doing everything to keep our patients safe and give them the attention and service they need.

We are providing routine needs such as new glasses, sunglasses or contact lenses, and we are taking appointments for eye exam visits.  At this time we are still limited on eye exam times so we ask you to arrive 5 to 10 minutes early and be prepared to wait in your car if necessary. On the day of your eye exam we may not have time to look for new glasses so we ask that you schedule a separate time for that so we can give you the attention you deserve when looking for a new frame.

Please make note of our requirements below to help keep everyone safe:

Before entering the store, if any of the below are applicable, we respectfully require you to reschedule your appointment for a later date.

-You have tested positive or had close contact with a person who tested positive for COVID-19 or show any symptoms in the last 10 days.
-You have a severe headache with fever, loss of taste or smell, feeling confused, having a hard time staying focused, having unexplained memory loss, any lower respiratory symptoms or symptoms of the flu. If this is the case, we recommend you contact your primary care physician.
Face masks that cover the mouth and nose must be worn inside the shop at all times
-It is mandatory that you limit the number of people entering our shop to patient and essential guardian if necessary.
-If you have visited a COVID hotspot within the last 10 days (including but not limited to: Chicago restricted states, gatherings of more than 10 people, rallies/protests).

Eye exams are available at this time, so please call or fill out your information and submit it here. Only the patient and essential guardian will be allowed in the store for the safety of our customers and staff.

Please call: 773-205-6447


Text Only: 773-459-6871